INFLUENCING SKILL AND PERSONAL EFFECTIVENESS

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EFFECTIVE COMMUNICATION, INFLUENCING SKILL AND PERSONAL EFFECTIVENESS
October 7th - 9th 2015 - Yogyakarta



OBJECTIVES:
1.      Be effective when communicating with others: eliminate misunderstanding, easy to understand and to be understood
2.      Be able to communicate in proper way with all levels
3.      Be able to optimize our own potential
4.      Be effective to think, speak, and act
5.      Be effective to manage our own self
6.      Be professional and high achievers

TRAINING CONTENTS
  1. Basic Concept & Theory
    1. Basic concept of effective communication: Sender – message – channel – receiver – feedback
    2. Optimize channel: content versus context
    3. Barriers in communication
  2. Understanding Communication Style
    1. Self Assessment: Communication style and how to communicate with all types of people
  3. Communication in practice
    1. Optimize effective communication through Non verbal communication:
    2. Concept
    3. Positive and negative body language
    4. Culture factor in non verbal communication
    5. Active and effective listening skill
    6. Assertive communication:
    7. Assertive, permissive and aggressive communication
    8. Tips to be assertive
  4. Advanced communication
    1. Business communication : concept, objectives, acknowledge various types of business communication
    2. Interpersonal communication skill: self concept, communicator credibility, emotion factor, status, role, skill, attitude, communicator attitude (empathy, respect, self-openness) communication network, formal and informal communication, etiquette in communication.
  5. Personal factors that affect effectiveness of communication
    1. Personal habits that hinder/support effective communication

6.      Traits of Effective people
7.      How to be effective people
a.       Habits of effective people
b.      Be professional: manner, ethics & etiquette
c.       Improve living skill
8.      Effective as:
a.       Follower
b.      Team member
c.       Partner
d.      Leader
9.      Identify ineffective aspects of life
a.       Belief system
b.      Words
c.       Action
d.      Habit
e.       Character
10.  How to overcome ineffective aspects

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